Frequently Asked Questions
Everything you need to know about your JMP The Label experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, swimwear must have the protective liner intact.
How do I know which size to order?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit or reaching out to our style team for personalized advice.
Do you offer international shipping?
Yes, JMP The Label ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How should I care for my JMP garments?
To maintain the quality of your pieces, we recommend hand washing in cold water with mild detergent and laying flat to dry in the shade. Avoid bleach and tumble drying.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 60 minutes of purchase by contacting our customer support team.